DESIGN THINKING CAPABILITIES AND CUSTOMER LOYALTY IN THE NIGERIAN MANUFACTURING INDUSTRY. International Journal of Management Science Research, [S. l.], v. 6, n. 1, p. 20–39, 2020. Disponível em: https://journals.unijos.edu.ng/index.php/ijmsr/article/view/50. Acesso em: 6 mar. 2026.